Presales Consultant Workplace Services/Presales Consultant Workplace Services/Pre-Sales Workplace Consultant/Workplace Pre-sales Consultant

My client is looking for a technical commercial consultant with a strong focus on our workplace-as-a-service portfolio.

You excel in a go-for-it mentality in order to get recognized by customers as a "trusted advisor . Based on your expertise, commitment and decisiveness, you turn a complex problem into a challenge and transform this challenge into a customer solution.

Experience

• Strong know ledged of Advanced workplace solutions
• You are experienced with the latest outsourcing trends & as-a-service concepts
• Service architecture & service definitions
• Ability to define outsourcing pricing strategies & pricing templates
• Strong understanding of workplace architectures, solutions, processes, frameworks, and components
• You have general ICT knowledge & insight into the current market trends in the field of IT and have knowledge of the Microsoft, Cisco, Genesys, Anywhere, Enghouse, Luware ... portfolio.
• Knowledge of service management, project management and service integration frameworks (such as ITIL v3/v4, PRINCE2, SIAM)
• You are experienced with the latest outsourcing trends & as-a-service concepts
• You can explain the trends and concepts in the field of workplace-as-a-service in a clear and understandable way.
• You take the initiative to stay up to date within the domain of digital transformation.
• You have a positive attitude, are open-minded and highly motivated.
• You have strong organisationally and analytical skills
• You are No-Nonsense, to-the-point and have excellent presentation skills.
• You have the necessary soft skills to build a relationship of trust with the client in order to be recognized as a "trusted advisor".
• Fluent in Dutch, French and English

Responsibilities

• You will engage with outsourcing services & managed services on the global Advanced Workplace product portfolio.

• You become the one-and-only trusted advisor of our customers to go beyond the real customer pains and needs to be able to position concepts of solutions and not just -technology-. As result of this unique position you:
• Grow our existing business by (up)sell via a defined portfolio of solutions and services
• Define the long-term strategy of your customers to reach the revenue objectives
• Define an outsourcing strategy that will unburden the customer in function of Workplace management & End-User support activities
• Guide customers towards a portfolio of billable technical & commercial advice/assessments-tracks
• Pull the alarm bell when the customer satisfaction is compromised
• Delivering state-of-the-art proposals offering business-focused solutions. This includes:

• Analysis of the customer's functional and technical needs
• Define the winning bid strategy capturing customer expectations
• Thanks to your excellent vendor relationship you get the best pricing for each project or contract
• You present the proposal to the customer and take part in the final negotiations
• You ensure a correct hand-over of the project implementation of won projects

• Definition of a wpaas strategy (ex: off-shoring/near-shoring, outsourcing of service desk activities, managed services, )
• Investments analysis & ROI by drawing up roadmaps
• Business improvement assessments to assess optimization of the Customers workplace environment
• Governance improvements: policies, procedures, guidelines, ... (ex: managed devices, wpaas outsourcing, ...)

For more information contact Diana Gil at Henlow Group on +44207 871 1834 or apply today for a call back!

Henlow is acting as an Employment Agency in relation to this vacancy.